Technical Support

Need help with DueMate? Send a clear description of the issue and the iOS version you are using.

Contact

Email: jay212315@gmail.com

We usually review support messages as soon as possible. Please include screenshots only if they do not contain private item details.

Before Contacting Support

  • Check notification permission in iOS Settings if reminders are not appearing.
  • Confirm the item's due date and selected reminder offsets.
  • Use CSV export from Settings if you want a local backup of your item list.

技术支持

如果你在使用期限管家时遇到问题,请发送邮件到 jay212315@gmail.com,并尽量说明问题现象、iOS 版本和操作步骤。

联系前可先检查

  • 如果没有收到提醒,请检查 iOS 设置里的通知权限。
  • 确认物品的到期日期和已选择的提醒时间。
  • 如需本地备份,可以在设置中使用 CSV 导出。